Privacy Policy

Last updated: August 3, 2025

Arab ma Arab UG (haftungsbeschränkt) (“we”, “us”, or “our”) operates the website https://arabmaarab.com. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our site or contact us through the website.

1. Data Controller

Arab ma Arab UG (haftungsbeschränkt)
Oranienburger Straße 6, 13437 Berlin, Germany
Email: support@arabmaarab.com

2. What Data We Collect

When you contact us through our website (e.g. via support form), we may collect:

  • First name and last name (optional)

  • Email address

  • Any message or content you send us

We do not use tracking cookies or analytics tools on this website, unless explicitly stated otherwise.

3. Purpose of Data Processing

We use your personal data solely to:

  • Respond to your inquiries or messages

  • Provide support or information upon request

  • Improve our communication and services

We do not use your data for advertising, newsletters, or profiling unless you explicitly consent.

4. Legal Basis

Processing of your data is based on:

  • Art. 6 (1)(a) GDPR – your consent, if given

  • Art. 6 (1)(f) GDPR – our legitimate interest in responding to your inquiry

5. Data Storage and Security

Your data is stored securely on servers located within the EU, hosted by Amazon Web Services (AWS), a GDPR-compliant cloud provider. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access or misuse.

6. Data Sharing

We do not share your data with third parties, except:

  • Email service providers for communication (e.g. Gmail, ProtonMail)

  • Hosting and infrastructure services (e.g. AWS)

  • When legally required (e.g. to comply with German or EU law)

7. Retention Period

We store your personal data only as long as necessary:

  • Typically up to 6 months after the last communication

  • Longer if legally required (e.g. under tax law)

8. Your Rights (under GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Lodge a complaint with the Berlin Data Protection Authority

To exercise your rights, contact us at support@arabmaarab.com.

9. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.